Distributor Service : Frequently Asked Questions
Become a
Distributor


Frequently
Asked Questions



What are the requirements that one must meet to become a white Magic Distributor?

There are no specific criteria that White Magic requires for becoming a distributor… We consider the company, credit, show room, service ability, location, current supply venders and overall sales potential in determining potential new distributors


Does White Magic provide any kind of sales, service and installation training to their new distributors?

Yes! White Magic has an open door policy for distributors to visit the factor for hands on sales, service and installation training at the distributor’s convenience. We recognize that distributors are deep into running their own businesses, which makes it hard to attend specific dates… We do however offer a service technician training class held every two month throughout the year if that better suits the distributor.


Are White Magic distributors required to maintain a certain parts inventory and if so, is there a recommended parts list?

Yes, White Magic distributors are required to maintain a minimum parts inventory specific to the White Magic Machines? Every Distributor receives in the distributor package a detailed list of parts to keep in stock.


Are White Magic Distributors required too purchase a demo van or unit(s)?

No! A new distributor is not required to purchase a demo van or floor model units to become a distributor… However, White Magic has several policies for demo vans and floor model units and is recommended that they have equipment on hand to demonstrate.


How long does it take for a White Magic unit to ship after a PO has been issued?

This is by far our most commonly asked question by Distributors! White Magic can typically ship any machine with in 2 to 5 day from receiving the PO… The worst case has been no longer then 10 days on rare occasions.