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What a winter, nothing like buying a new machine at the beginning of one of the coldest and snowiest winters on record here. We have had over 9 ½ feet of snow. 140 degrees cm. We’re soon going to need periscopes.

Just a quick update on the Commander HO we purchased from you back in November. We have been extremely pleased with the machine. By you putting on a 3’’ throat on the filter box, it allows me to use the 2 ½’’ hose to the house. Believe it or not, we use hearing protection almost all the time since the wand howl is quite loud from the air flow. Usually in homes I run the temperature at 190 degrees, I feel this is enough for residential cleaning. There is plenty more heat left for the tough commercial job out there. The machine does not spike and the heat stays consistent. I have shown the machine to a number of cleaners that are imprested with the machine and design. They could not believe that the 28 Hp Engine and the Roots 47 vacuum blower could fit into that space. I was able to get 38’’ shelving between the recovery tank and filter box. Including the 4’’ shelf on the other side, I have a total of 21 ½’’ of shelving space. I have enough room for my hose reel, 3 wands. grooming rake, rotary extractor, large portable extractor and 2 air movers, all at the same time. We do a lot of high rises, and space is important to us.

The machine has given us no surprises yet, and I’m not really expecting any.

As a final note, I just want to thank White Magic and their team for a very professional way of doing business. I appreciated your honesty, courteousness, and all what you said about the Commander HO has seemed to be true, not just a sales pitch. Would I buy another one when I need one…..in a heartbeat.

Murray Peacock
Peacock ProClean
Ottawa, Ontario Canada

I have two of your units, both Pro-1200’s. One is new this year and the other is from 1995. The new unit has your Vulcan heating system on it, and it is great! We have recently relocated here to Colorado from Florida. One Question I have, is who distributes your products in this area? Also would it be possible to add your Vulcan heat system to my older unit. It runs consistent temps around 190…The Vulcan System runs consistently at 230+. The older unit is a testimonial to your great product, it has over 19,000 hours (yes nineteen thousand) on it with no major problems ever. I have never spent more than $150 on repairs and it has never missed a day of work because of mech. Failure. Thank for your time and keep up the great work!

Anthony Belmonte
Owner
Belmonte Carpet Cleaning